Privacy Policy

Privacy Policy & Disclaimer –

Responsible for content - Although the content of these webpages has been created with utmost care, assumes no liability for it being correct, complete or up-to-date. According to Art. 7 para 1 TMG (German Telemedia Act), we, as a service provider, are responsible for our own content on these webpages in accordance with general legislation. However, according to Art. 8-10 TMG, we are not obliged to monitor transmitted or saved external information or to investigate circumstances that may constitute illegal activities. This does not affect our obligation to remove or restrict access to information in accordance with the generally applicable laws. We will delete such content immediately upon becoming aware of any rights infringements.

Data processing during the registered use of TranzFirst Services and booking of rides TranzFirst processes the following personal data provided by you when you register and use the TranzFirst Services or when booking rides (hereinafter "Customer Data"):

• Personal master data (title, first name, last name, company, address, postcode, city, country, password);

• Contact details (e.g. telephone number, mobile phone number, e-mail address);

• The USER is required to attend the agreed place at the agreed time after receiving the binding booking confirmation.

• Contract data (e.g. time and type of registration, status)

• Ride-related data (e.g. pick-up location, destination, times, flight number, driver's instructions);

• Customer history (e.g. previous trips);

Art. 3 Prices, Fees and Terms of Payment

• Contract billing (e.g. invoices, status, billing address) and payment data (e.g. last 4 digits of the credit card number).

The Customer Data is used for TranzFirst Services, i.e. for the personal fulfillment of the registration relationship (creation, storage, administration and support of your account), for the procurement of booked rides and for the fulfilment of the transportation contract with the limousine service provider.

TranzFirst passes on Customer Data to third parties, in particular our limousine service providers, as far as necessary, so that the customer can be transported and the ride can be handled according to the booking The collected payment data is stored by a payment service provider and transferred to the financial services institutions or banks involved (see Section 10.).

Art. 4 Breaches of Transport Contracts and Their Consequences

Personal data may be transferred to limousine service providers in a third country outside the European Union or the European Economic Area where the ride is scheduled. As a rule, TranzFirst cannot provide any further information on the level of data protection in the third country. An adequacy decision (see Art. 45 para. 3 GDPR) or appropriate guarantees (see Art. 46 GDPR) are not required for the transfer, since the transfer is necessary for the performance of the contract between the data subject and the data controller or for the implementation of pre-contractual measures at the request of the data subject (Art. 49 para. 1 letter b GDPR) or because the transfer is necessary for the conclusion or performance of a contract concluded by the data controller with another natural or legal person in the data subject's interest (Art. 49 para. 1 letter c GDPR).

The legal basis for the processing of personal data during the registered use of the TranzFirst Services and during the booking of rides is Art. 6 Para. 1 lit. b GDPR (fulfilment of contract). If the person concerned provides additional information voluntarily (e.g. flight number, frequent flyer programme, special requests), the legal basis is their consent pursuant to Art. 6 para. 1 lit. a GDPR and our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

In addition, TranzFirst processes Customer Data in order to analyse, personalise and improve the use of TranzFirst Services, to advertise TranzFirst Services, to identify, limit and eliminate technical or process-related faults and problems and to prevent illegal use of TranzFirst Services (e.g. fraudulent booking, cyberattacks). The legal basis for the processing of personal data is Art. 6 para. 1 lit. f DSVO (legitimate interest of TranzFirst). The data will not be passed on to recipients, except to TranzFirst contractors (see Art. 28 GDPR) or to the extent otherwise permitted by law.

Credit card data - All TranzFirst bookings can be paid by credit card. Only during the first booking the credit card information must be entered once. After that the credit card data is stored and protected against unauthorized access. For this purpose, a certified payment provider is used whose systems comply with the applicable security standards, such as the PCI-DSS standard (Payment Card Industry Data Security Standard). For recurring transactions, credit card data is stored by the PCI-DSS-certified payment provider.

In this respect, the legal basis for processing is Art. 6 para. 1 lit. b DSVO (fulfilment of contract). TranzFirst itself does not store credit card data or only stores it in an abbreviated form for analysis purposes or to prevent fraud. The legal basis for this is Art. 6 para. 1 lit. f DSVO (legitimate interest of TranzFirst).

Liability for links

The website contains links to external websites whose content we have no control or influence over. We therefore assume no liability for such content. The provider or operator of the linked pages is solely responsible for the content of those pages. The linked pages were checked for any potential infringements at the time that the link was created and no illegal content was discovered. Without being made aware of an infringement, we cannot reasonably be expected to monitor the content continuously. will delete the corresponding links immediately upon becoming aware of any rights violations.


The content of these webpages is subject to German copyright law. It may only be reproduced, edited, translated, distributed or used beyond the scope of the copyright with written permission from the corresponding author or creator. Furthermore, this website may only be copied or downloaded for non-commercial or personal use. If this website contains content that was not created by the operator, the copyrights relating to this content have been respected. Third-party content is identified accordingly. However, if you believe there may be an infringement of copyright, please inform us and we will delete such content immediately.

Data protection - Our website can generally be used without having to provide personal information. If personal data such as your name, address or e-mail address is collected on our webpages, you provide this information voluntarily, unless specified otherwise. We will not share this data with third parties without your express consent.

We expressly point out that there may be security vulnerabilities when transferring data online or electronically (such as when communicating by e-mail). As a result, such data cannot be protected completely against being accessed by third parties.

Contact details published as part of providing the disclosure information may not be used by third parties to transmit advertising or other information that has not been expressly requested. The operators of the webpages expressly reserve the right to take legal action if unsolicited promotional information is sent (e.g. in the form of 'spam').

Right to information; correction, blocking, deletion of data - You have the right to be informed (free of charge) at any time of the data being held about you, its origin and recipient and the purpose for which it is used, as well as the right to such data being corrected, blocked or deleted. If you have any questions about personal data, you can contact us at the address stated in the Legal Disclosure, or below.

Cookies - Some of the webpages use what are known as cookies. Cookies do not damage your device or contain viruses. They merely serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored locally on your device and web browser. Most of the cookies that we use are “session cookies”, which are automatically deleted from your hard drive at the end of the browser session. Other cookies will remain on your device until you delete them. These "persistent cookies" enable us to recognise your browser on your next visit. You can configure your browser to inform you about the placement of cookies, so that you can decide in each instance whether to accept them, allow exceptions, or reject them in general. Rejecting cookies can restrict the functionality of our website.

Server log files - The provider of the webpages automatically collects information that your browser transmits to us and stores it in log files. This information comprises:

· Browser type/version

· Operating system used

· Referrer URL

· Host name of the accessing computer

· Time of the server request

This data cannot be associated with specific people. The data is not combined with data from other sources. We reserve the right to check this data retroactively if we have specific reason to believe that it is being used unlawfully.

Haislah und Callaway GbR

Dortmunder Strasse 10

10555 Berlin

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